Privacy Policy

PRIVACY POLICY

Effective Date: January 1, 2023

Company: Refresh, LLC

Website: www.refreshorganize.com

Location: Connecticut, USA

Home Improvement Contractor (HIC) Registration #: 0670822

Refresh, LLC (“Refresh,” “we,” “us,” “our”) is committed to protecting your privacy. This

Privacy Policy explains how we collect, use, store, and protect your personal information when

you visit RefreshOrganize.com or use our services.

By accessing our website or hiring us for professional organizing services, you agree to this

Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us, schedule services, or submit forms, we may collect:

● Name

● Email address

● Phone number

● Address or service location

● Payment information (processed securely through third-party providers)

● Project details, photos, or notes

B. Automatically Collected Information

When you visit our website, we may automatically collect:

● IP address

● Browser type

● Device type

● Cookies and usage data

● Pages viewed, time spent, and site interactions

C. Photos or Project Images

We only collect or use project photos with your express written consent, especially for

marketing or promotional use.

2. How We Use Your Information

Refresh, LLC uses collected information to:

● Provide, schedule, and manage organizing services

● Communicate regarding appointments, billing, or updates

● Respond to inquiries or customer service requests

● Improve website function and user experience

● Process payments securely

● Send marketing communications (only with your permission)

● Comply with Connecticut state requirements for Home Improvement Contractors

We do not sell or trade your personal information.

3. Sharing of Information

We may share limited personal information only in the following cases:

A. Service Providers

With vetted third-party vendors who assist with:

● Payment processing

● Scheduling systems

● Website hosting or analytics

These companies may only use your information as needed to perform their services.

B. Legal Requirements

We may disclose information when required to:

● Comply with state or federal laws

● Respond to lawful requests or court orders

● Protect the rights, property, or safety of Refresh, LLC or clients

C. With Your Consent

Photos, testimonials, or project stories are only shared when you have signed written permission.

4. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect your information.

This includes:

● Secure payment processing through trusted third-party platforms

● Encrypted data where applicable

● Limiting access to authorized staff only

However, no method of transmission or storage is 100% secure, and we cannot guarantee

absolute protection.

5. Cookies & Tracking Technologies

RefreshOrganize.com may use cookies, pixels, or similar technologies to:

● Analyze website traffic

● Improve user experience

● Support marketing or analytics

You may disable cookies through your browser settings, but some site features may not function

correctly.

6. Your Rights

Depending on your location and applicable law, you may:

● Request access to the personal information we have about you

● Request corrections or updates

● Request deletion of your information (where legally permitted)

● Opt out of marketing communications at any time

To make a request, contact us using the information below.

7. Children’s Privacy

Our services and website are not intended for individuals under age 13.

We do not knowingly collect personal information from children.

8. External Links

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Privacy Policy

Refresh, LLC reserves the right to update this Privacy Policy at any time.

Revisions will be posted on RefreshOrganize.com with an updated effective date.

Continued use of our website or services after changes constitutes acceptance of the revised

policy.

10. Contact Information

For questions about this Privacy Policy or your personal information, please contact:

Refresh, LLC

Website: www.refreshorganize.com

Email: hello@refreshorganize.com

Phone: (860).212.9782

Location: Greater Hartford, Connecticut

HIC Registration #: 0670822